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Privacy Notice

Privacy Policy for CBC Chocolates, LLC and cbcchocolates.com

Last updated: January 1, 2009.

CBC Chocolates, LLC knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting www.cbcchocolates.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does cbcchocolates.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at CBC Chocolates, LLC. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store and products, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses cbcchocolates.com.
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from cbcchocolates.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your Customer Profile Preferences accordingly from within Account Settings.
  • Information from Other Sources: We might receive information about you from other sources and add it to our account information.
What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide site features like online shopping and checkout.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of cbcchocolates.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any cbcchocolates.com products and services that require you to Sign in.
Does CBC Chocolates, LLC Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries that CBC Chocolates, LLC controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
  • Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, we offer custom services or products jointly with these businesses.
  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling packaging orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Promotional Offers: Sometimes we send offers to selected groups of CBC Chocolates, LLC customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Profile Preferences accordingly from within Account Settings.
  • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that CBC Chocolates, LLC or substantially all of its assets are acquired, customer information will be one of the transferred assets.
  • Protection of CBC Chocolates, LLC and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of CBC Chocolates, LLC , our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Which Information Can I Access?

cbcchocolates.com gives you access to a broad range of information about your account and your interactions with CBC Chocolates, LLC for the limited purpose of viewing and, in certain cases, updating that information.


What Choices Do I Have?
  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such cbcchocolates.com features as online shopping and profile preferences.
  • You can add or update certain information on pages such as those referenced in the "Which Information Can I Access?" section. When you update information, we may keep a copy of the prior version for our records.

Conditions of Use, Notices, and Revisions

If you choose to visit cbcchocolates.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Washington. If you have any concern about privacy at cbcchocolates.com please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

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